Policies

Here's the nitty gritty details.

Policies

Here's the nitty gritty details.

Terms and Credit

Net 15 days on approved credit. We are pleased to extend credit to customers whose accounts operate within the company’s terms. All past due accounts must be cleared before any new orders are filled. All accounts unpaid after 30 days will be charged 2% per month (24% per annum) retroactive to date of purchase. All goods remain property of Greenline Distributors until paid in full. An assessment fee of $25.00 will be charged on all N.S.F. cheques. New accounts are required to fill out a credit application with the first three orders shipped as Due on Receipt.

Order Information

Orders under $100.00 will not be processed. Please place pickup orders at least 24 hours in advance.

You can phone your order in from 8:30am to 4:30pm (Closed 12-1) Monday to Friday or fax or email your order any time.

Please submit your orders with the item codes, sizes and quantities. All orders subject to availability of merchandise.

Out of stock items will not be placed on back order unless special arrangements have been made.

We try to ship orders out within 3 business days. During peak seasons order turnaround time may be up to 7 days.

We cannot ship to residential addresses.

Shipping information

Please report all errors, omissions and claims with invoice number within 2 days of receiving goods. Orders should be inspected upon deivery and note any damage on the Proof of Delivery.

$25 heated freight charge will be applied to orders as necessary.

Bulk items always have freight charge applied and are not counted towards minimum order total for prepaid freight eligibility.

Wholesale Order Minimums for Prepaid Freight

British Columbia
Vancouver 100% over $1000
All Other Points F.O.B Vancouver Over $1000

Alberta
Edmonton: 100% over $800
Red Deer, Med Hat: 100% over $800
All Other Points Call for Minimums

Saskatchewan
Saskatoon City: 100% over $250
Regina, Prince Albert, Moose Jaw, North Battleford: 100% over $800
All Other Points Call for Minimums

Manitoba
Winnipeg: 100% over $800
All Other Points Call for Minimums

Ontario
Toronto: 100% over $2000
All Other Points Call for Minimums

 

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